Reporting to the Director of Property Management, this position will be responsible for managing a dynamic portfolio of open-air shopping centers throughout the western United States.
ESSENTIAL JOB FUNCTIONS
Foster and maintain positive tenant relations through site visits, tenant meetings, correspondence, and by being accessible and providing timely and effective service and response
Solicit bid proposals and coordinate execution of contracts for landscaping, cleaning, security, and preventative maintenance for assigned properties
Take initiative in advancing innovative solutions to attain “best-in-class” statuses for assigned properties and the larger portfolio
Monitor tenant compliance with lease agreements and resolves problems and concerns
Conduct regular site visits to assess the condition of properties and to ensure that maintenance is being performed according to set
Identify and address issues and problems related to life safety, liability, and potential negligence situations that could impact Owner, its contractors, tenants and/or customers
Manage tenant-facing aspects of the accounts receivable process and assist in timely, appropriate resolution of tenant-related outstanding receivables involving dispute reviews and defaults
Oversee the preparation of various financial reports including but not limited to accounts payable, monthly budget variance analysis, rent roll review and preparation of annual operating and capital budgets
Work with Accounting, Revenue Control, Accounts Receivable, Leasing, Tax Departments and various other departments in effectively resolving tenant issues and disputes regarding rent, adjustments,
Liaise with the Construction Department on all landlord construction projects, monitor progress and follow up on successful completion
Handle complaints and concerns in a prompt, appropriate manner
Assumes additional responsibilities and performs special project as needed or
Education & Experience:
Minimum 5 years previous relevant experience
Proven experience in property management/administration within a retail environment
Strong financial management skills
Strong focus on delivering results and providing exceptional tenant service
Excellent verbal and written communication
Self-motivated, self-directed and capable of working independently
Proven people management abilities
Proficient in Word, Excel, and Outlook
High degree of integrity.
CSM, CPM, or RPA certifications are preferred
Experience with MRI is preferred
Internal Number: 2000125
About Poline Associates
Poline Associates is an international executive search firm specializing in the shopping center industry.
We serve property owners, developers, retailers and service providers who are seeking remarkable talent and work to align them with candidates who are eager for new growth opportunities. Since 1979, our team has been connecting companies and candidates with a commitment to integrity and client satisfaction—making us the industry’s most trusted leader in recruitment.