Our Client has developed one of the premiere shopping destinations in the country.
We are looking for an individual who is: A results-driven self-starter, who can provide strong leadership, set a clear managerial strategy and infuse property with a service driven culture throughout all levels. An experienced leader with an ability to drive operational and financial success, collaborate with a wide variety of partners, work with in-house team, implement short and long term goals to enhance a place that the customer stay longer and return often.
The Role: Management and operation will require an extremely sophisticated approach and a wide variety of capabilities. The General Manager will oversee all aspects of management, marketing, and operations including:
Direction of the overall management including identifying and retaining the appropriate third party management and, if necessary, in house staff management program.
Physical asset management of all buildings owned by landlord (retail, residential and office) on the site, along with accompanying Master Association.
All daily property operations, including security, maintenance and programming of public spaces, garages,
Participate actively in all forms of budgeting and financial management relating to operation of the property.
Establish and maintain professional relationships with all tenants, major vendors and community and county leaders.
Direct communications practices and programs that drive tenant retention.
Establish a customer service culture at all levels such that the public, homeowners, consumers, tenants, vendors, have a unique and positive experiences in all dealings with the development and its management.
Assess, select and monitor multiple independent vendor and service firms to affect critical and efficient operational needs.
Operations: Support of office, retail and residential leasing activities directed by easing staff, brokers and other third party resources.
Support of tenant construction activities carried out by in-house tenant construction staff.
Ensure enforcement of lease agreements.
Direct risk management efforts to minimize exposure and losses to property owners.
Establish and maintain industry contacts and be the active member of industry and local business associations and organizations.
Marketing/Community Relations: Drive and source additional income and revenue in marketing and branding partnerships in alignment with overall strategy.
Assist in development of marketing and budget for the marketing plan, including identity, retail, residential, and consumer marketing programs.
Strategically position customer’s perception as a product that includes retail, restaurants, residential and office.
Requirements: 10+ years experience in property management with significant supervisory responsibility in retail/entertainment, and/or urban renewal project with a large residential component.
Professional designation (CPM, RPA, CSM or equivalent) strongly preferred.
LEED Accreditation (GA, AP) strongly preferred
Strong PC skills in programs such as Excel. Experience with JD Edwards and Angus Systems
Must be detail oriented, organized and analytical.
Strong written and verbal communication skills.
Strong presentation, negotiation and interpersonal skills.
Strong ability to establish project goals, timelines and milestones.
Proven team building skills and team leadership experience.
Strong customer service skills and background.
Additional Salary Information: Bonus and Great Benefits
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