The position is responsible for the overall operation and financial success of an assigned portfolio of properties. Duties will include supervision of maintenance staff, negotiation of property services contracts, vendor selection, operating and capital improvement budget preparation, tenant lease management, and providing first class customer service. This individual will work closely with Leasing, Accounting, Construction and Asset Management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Prepares annual property business plan according to requirements of the Works closely with Asset Manager to maximize profit potential and operating efficiency.
Communicates with listing brokers, both internally and externally, regarding marketing and leasing properties. Direct tenant contact for assignments. Performs (delivery of space) initial new lease walkthrough/turnkey from build out, Certificate of Occupancy and move
Responsible for move out inspections and procedures when tenants
Maintains appearance and functionality of vacant
Performs all duties as required by specific leases, including the collection of rents, default notifications and the continued performance of Landlord services. Follows up on tenant lease compliance including but limited to insurance, gross sales reporting,
Responsible for the financial success and control of the property, working with the property accountant to prepare monthly operating statements, issue operating cost escalation and tenant service request invoices, collect payment for escalation or for special work
Negotiates and administers all service contracts under the direction of the COO/Asset Manager and in coordination with Assistant Property
Works with Assistant Property Manager to track the review, approval, and costs of maintenance requests in MRI
Coordinates all service and purchases to be in accordance with the annual business plan and specific spending guidelines
Oversees tenant improvement construction projects and capital improvements as required. Coordinates initial design and specifications with Development.
Develops positive relationships with all tenants and handles maintenance needs timely in accordance with lease requirements on a daily basis.
Ensures compliance with portfolio-wide initiatives and required local, state, federal laws and regulations that pertain to the operating of facilities.
Performs monthly property inspections and quarterly detailed inspections monitoring capital projects, maintenance and provides recommendations that maximize property efficiency and competitive market position.
BBA/Associate Science with a concentration in Business Marketing preferred
Minimum of 5 years’ experience in retail property management. Experience with renovations/construction a plus.
Ability to manage at least 1.0 million square feet of retail space, including national and local tenants
CSM, CPM, RPA or Candidate; real estate license
Excellent written and verbal communication skills with both internal and external customers
Proficient in MS Word and Excel, accounting/lease systems (MRI Preferred)
Familiar with and can maintain lease management systems: Rent roll, delinquency reporting, etc.
Ability to work independently, providing team leadership to the property management department
Ability to interact in a positive manner with support departments, including leasing, accounting, and
Strong business judgment and ability to establish and implement short, medium and long-term goals based on owner’s objectives
Working knowledge of industry standards, market conditions, and vendor compliance.
Strong organizational skills
Strong customer service skills with the ability to foster relationships and solve problems.
About Poline Associates
Poline Associates is an international executive search firm specializing in the shopping center industry.We serve property owners, developers, retailers and service providers who are seeking remarkable talent and work to align them with candidates who are eager for new growth opportunities. Since 1979, our team has been connecting companies and candidates with a commitment to integrity and client satisfaction—making us the industry’s most trusted leader in recruitment.