The Regional Property Manager is responsible for the successful day-to-day financial, administrative and maintenance operation of multiple retail properties within the portfolio while assuring the Company’s standards are achieved and superior customer service is delivered. The Regional Property Manager oversees the property management staff to ensure that all Company and departmental goals for the region are met.
Provide a property management leadership role in the region by coaching, counseling, and supervising employees
Participate in the development and implementation of operations guidelines and Company policies and procedures.
Coordinate with leasing and construction counterparts to ensure that Company’s goals for the region are met
Participate with the executive team on acquisitions, re-developments, and dispositions for the region
Ensure contact with tenants on a regular basis to assess needs and provide resolution to tenant issues and provide exemplary customer service through a proactive and positive approach
Exhibit a thorough understanding of leases and ensure tenants and landlord responsibilities are in compliance
Provide oversight of contractors and maintenance personnel at properties so they are being maintained properly and as required
Ensure preventative maintenance programs and property inspections are implemented in accordance with Company standards
Assess property conditions and coordinate the repairs of any deficiencies within property budget
Review maintenance log each month to ensure follow up and resolution
Negotiate and bid maintenance agreements with contractors for the upkeep of the center
Develop specifications for capital items, bid and analyze pricing from vendors and monitor projects
Work with internal departments such as Leasing, Construction, Accounting, and external parties, construction companies, miscellaneous vendors and town officials
Assist with rent collections, negotiate payment plans with delinquent tenants and coordinate collection proceedings with Director of Property Management
Follow tenant improvement process and coordinate delivery of tenant’s spaces that require minimal Landlord work
Direct delivery of possession, the return of possession and rent commencement notices
Financial reporting and duties for property operations including:
Develop property level and capital budgets on annual basis.
Review office maintenance log to ensure resolution to property issues.
Approve all property invoices.
Review and approve CAM, Real Estate Tax, and Insurance reconciliations.
Prepare variances, straight- line rent and vacancies reports on a monthly basis.
Review tenant gross sales reports and evaluate for annual audits.
Any other duties or responsibilities assigned by Management that may be required now or in the future
Bachelor’s degree preferred, with at least 5 years of multi-property, retail property management experience
CSM certification preferred
Tenant coordination/capital projects experience a plus
Proficient in Microsoft applications (Excel, Word)
Ability to work independently, as well as part of a team
Must have strong operational and reporting skills, plus excellent tenant relations
Must possess excellent verbal and written communication skills
Poline Associates is an international executive search firm specializing in the shopping center industry.We serve property owners, developers, retailers and service providers who are seeking remarkable talent and work to align them with candidates who are eager for new growth opportunities. Since 1979, our team has been connecting companies and candidates with a commitment to integrity and client satisfaction—making us the industry’s most trusted leader in recruitment.