The Bloc is a vibrant, open-air urban center, a growing, inclusive community, a LEED™ certified Gold project, an inflection point in the heart of downtown Los Angeles. Encompassing a full city block along LA’s iconic 7th Street corridor, The Bloc connects the financial, fashion, jewelry, and theater districts – and the 7th Street Metro Center Station, where four DTLA lines converge. Offering a diverse mix of thoughtfully curated shops, artisans, premier retailers including a Macy’s flagship store, restaurants, bars, open-air green space, and entertainment, The Bloc is also home to the Sheraton Grand Los Angeles Hotel, Alamo Drafthouse Cinema, and a 722,000 square-foot, creative-focused office tower. An array of events from live music, dance, and theater performances to art installations, fitness classes, and food and drink tastings welcomes Angelenos and visitors from all walks of life – and anyone seeking inspiration, community, and connection.
Manages all aspects of a single property or portfolio of commercial, industrial or retail properties. Oversees all marketing, operations and financial activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
Ensures periodic regular property inspection. Recommends and/or approves alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.
At owner's discretion, markets and leases the property, qualifying and showing space to prospective tenants, and negotiating new leases and lease renewals. Coordinates tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department.
Acts as primary contact with property owners to ensure that objectives as being met. Prepares and delivers timely, accurate and complete reports.
Develops and controls annual budgets for operating and capital expenses. Forecasts management plans and prepares monthly performance, explaining variances.
Collects rent and pays expenses in compliance with lease terms. Prepares all required legal notices. Recommends and coordinates legal action as necessary.
Reviews and reconciles tenant rent and Common Area Maintenance (CAM) recovery charges.
Negotiates early terminations of leases. Provides lease analysis for client's review and approval. Documents settlement of and notifies affected parties.
Supports all property sales by overseeing due diligence process and monitoring the activity of outside brokers.
Develops business relationships through membership and participations in professional, industry/trade and civic organizations.
Performs other duties as assigned.
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Intermediate to advanced skills with Microsoft Office Suite
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to: 1. Complete all required and assigned HSE training at a satisfactory level, 2. Follow all activity policies and procedures, including all HSE-related requirements at all times, 3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc. 4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.
As a Manager: 1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are additionally required to: a. Provide sufficient distraction-free time for employees to complete all required HSE training & support the HSE training program implicitly, b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders, c. Support "stop work" authority when it is exercised in good faith, d. Communicate any / all potential workplace hazards and workplace procedures.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of four to six years of related experience and/or training. Commercial property management experience in retail is highly preferred.
CERTIFICATES and/or LICENSES
Real estate license required. CPM or RPA professional designation or candidacy preferred.