The Senior Property Manager’s primary purpose is to maximize the client’s long-term profitability by optimizing the occupancy and expenses of the assets in the portfolio.
From Plantation, Florida, this position will oversee four (4) Publix anchored retail centers located in West Palm Beach, Boca Raton, Miami Lakes, and Doral. Responsible for the complete servicing and management of assets and directing a team associated with those assets. This role has budget, business development, and strategic responsibilities
This will be accomplished by cost-effectively building tenant relationships and generating an environment that draws tenants to and retains them in the properties. This requires proactive maintenance of the property, the facilitation of positive vendor relations, and addressing problems in a manner that demonstrates value to the tenant and to the client, and proper administration and accounting procedures. To accomplish this, the Senior Property Manager will lead a cohesive team of staff members and vendors with management, motivation, and delegation skills. A primary focus of the Senior Property Manager is to be a direct point of contact for the client’s asset manager and continue to develop the ongoing relationship.
Duties & Responsibilities
Lead, manage, and motivate a team of 3: Property Manager, Assistant Property Manager and Tenant Services Coordinator as well as
On a regular basis, inspect the building, grounds, vacant and occupied space to determine repairs or maintenance required to maintain high-quality appearance and building/property condition. Develop preventive maintenance programs with maintenance personnel, including necessary preparation for seasonal
Become familiar with all tenant leases and Building Rules and Regulations so as to be able to review and investigate tenant complaints and lease questions. Follow up with tenants in a timely manner on the resolution of complaints, the status of Tenant Service Requests, and miscellaneous tenant
Build tenant loyalty by having a total-service approach to the
Coordinate completion of tenant improvements required in leases and lease amendments. Coordinate and monitor billing of all fees and expenses related to tenant service
Research and provide information on operating costs and maintenance
Maintain and enforce all service contracts and contractor relationships required by the property.
Review monthly general ledger and balance sheet. Prepare, review, and analyze standard monthly reports including Tenant Rent Rolls, Balance Sheets, Variance Reports, Project Lists, Rent Projections, Cash Flow Projections, and Aged Delinquency Reports.
Contribute to sales and leasing by working in cooperation with the Leasing Team to ensure the property is marketable primarily based on value, not solely on price. Support leasing activities and the negotiation process.
Perform and manage special projects and tenant events as required.
Supervision of property maintenance programs relating to interior and exterior condition and appearance
Responsible for a positive and prompt response to requests from tenants and to the implementation of ongoing contact programs to constantly assess tenant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant and the property.
Responsible for the selection of outside contract services, vendors, negotiation of service agreements, and day-to-day monitoring of vendor performance to assure full compliance with standards established within the service agreement.
Responsible for the development and administration of the Business Plan, Action Plan, and Budget for the property. Upon approval of the Business Plan, Action Plan, and Budget, the Sr. Property Manager is accountable for maintaining management practices within the parameters of the approved Business Plans, Action Plans, and Budget.
Accountable for the collection, analysis, and reporting of such data as may be required to provide an accurate and current assessment of building management results.
Responsible for the administration of all tenant leases in full compliance with lease provisions. The Sr. Property Manager is responsible for the timely determination of escalations, time collection of all rents and for undertaking appropriate action to help lease available space within the building.
Responsible for ongoing meaningful communications with the owner’s representative of the property and the appropriate Accounting staff. Responsible for understanding and accomplishment of the owner’s goals and objectives for the project.
Responsible for the day-to-day financial management of the property with specific attention to accounts receivable, collection activities, financial analysis, maintenance of accounts payable on a current basis (taking advantage of discounts wherever possible) and the maintenance of all necessary financial records and files in an accurate and timely manner.
Charged with full compliance of all policies and procedures with respect to the administration of personnel employed, as part of the approved staffing tables.
Accountability for compliance with on-the-job training activities for subordinates and trainees, working within the policies and procedures set out by the management company.
Expected to visit the properties regularly, but not on a daily basis
Expected to be thoroughly conversant with and knowledgeable of the following aspects of Property Management:
Skyline and MRI accounting software
Kardin Budgeting Software
Angus Work orders system or similar
Contract Services Administration
Leasing (Strategies and Negotiation)
Construction and Tenant build-outs
Engineering and Preventive maintenance
Accounting and Financial Analysis
Policy Manual and Administration
Partner and Development of Office Relations
Garage and/or Parking Operations
Tax Assessment (Annual)
Knowledge, Skills and Abilities
Bachelor’s degree or equivalent combination of education and experience.
Proven ability to lead a team.
Minimum of 7 years of work experience in Commercial Real Estate Property Management.
Poline Associates is an international executive search firm specializing in the shopping center industry.We serve property owners, developers, retailers and service providers who are seeking remarkable talent and work to align them with candidates who are eager for new growth opportunities. Since 1979, our team has been connecting companies and candidates with a commitment to integrity and client satisfaction—making us the industry’s most trusted leader in recruitment.