This position is responsible for the overall operation and financial success of an assigned portfolio of properties. Duties will include supervision of maintenance staff, negotiation of property services contracts, vendor selection, operating and capital improvement budget preparation, tenant lease management, and providing first class customer service. This individual will work closely with Leasing, Accounting, Construction and Asset Management departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Prepares annual property business plan/operating budget according to requirements of the owner. Works closely with Asset Manager to maximize profit potential and operating efficiency.
Communicates with listing brokers, both internally and externally, regarding marketing & leasing properties. Direct tenant contact for lease assignments. Performs (delivery of space) initial new lease walkthrough/turnkey from build out, Certificate of Occupancy and move in.
Responsible for move out inspections and procedures when tenants vacate.
Maintains the appearance and functionality of vacant spaces.
Performs all duties as required by specific leases, including the collection of rents, default notifications and the continued performance of Landlord services. Follows up on tenant lease compliance including but limited to insurance, gross sales reporting, etc.
Responsible for the financial success and control of the property, working with the property accountant to prepare monthly operating statements, issue operating cost escalation and tenant service request invoices, collect payment for escalation or for special work performed.
Responsible for preparing periodic (monthly, quarterly, semi-annually, etc.) reporting packages for owners to include, but not limited to, budget variance explanations and a summary of property operations.
Negotiates and administers all service contracts under the direction of the Asset Manager and in coordination with Tenant Service Coordinator.
Works with Tenant Service Coordinator to track the review, approval, and costs of maintenance requests in the Yardi system.
Coordinates all service and purchases to be in accordance with the annual business plan and specific spending guidelines
Oversees tenant improvement construction projects and capital improvements as required. Coordinates initial design and specifications with development.
Develops positive relationships with all tenants and handles the maintenance needs timely in accordance with lease requirements on a daily basis.
Ensures compliance with portfolio-wide initiatives and required local, state, federal laws and regulations that pertain to the operating of facilities.
Performs monthly property inspections and quarterly detailed inspections monitoring capital projects, maintenance and provides recommendations that maximize property efficiency and competitive market position.
Poline Associates is an international executive search firm specializing in the shopping center industry.We serve property owners, developers, retailers and service providers who are seeking remarkable talent and work to align them with candidates who are eager for new growth opportunities. Since 1979, our team has been connecting companies and candidates with a commitment to integrity and client satisfaction—making us the industry’s most trusted leader in recruitment.